Kununurra’s Trade Experts.
Local, licensed, and trusted by real estates, schools, and regional organisations across the East Kimberley.
24/7 Emergency Support.
Round-the-clock response for urgent plumbing issues, breakdowns, and after-hours trade call-outs.
Free Quotes. Fast Booking.
Straightforward pricing and quick job scheduling to keep things moving without the runaround.
Over 20 Years Experience.
Established in 2002, IBAC delivers proven workmanship and long-standing community trust.
Your Full-Service Trade Partner in the East Kimberley
Who We Are
Established in Kununurra in 2002, IBAC Plumbing & Trade Services has become the East Kimberley’s go-to provider for comprehensive trade solutions. Our experienced, fully licensed team - spanning plumbing, landscaping, carparking, fencing, grave digging, tree lopping and general maintenance - is committed to delivering quality workmanship and reliable service on every project.
From routine upkeep to emergency repairs available 24/7, we tailor our skilled expertise to each client’s needs, even in the most remote locations. Backed by free quotes, fast booking, and a community-first approach, we ensure peace of mind from initial consultation through project completion. Our passion for excellence and deep regional knowledge drives us to exceed expectations and build lasting relationships across the Kimberley.
Over two decades of dedicated service in the East Kimberley
Multi-trade expertise: plumbing, landscaping, carpentry, fencing, and maintenance
24/7 emergency response, free quotes, and fast booking
Locally owned, community-driven, with a focus on remote and regional clients
Ben Hay
Director
Lorna Hay
Director
Wade Mincham
Manager
Jesse Shaw
Estimator & Schedular
Ashley Burns
Office Administrator
Renee Luff
Remote Office Administrator
Delivering Excellence Across the Trades
Meet the office Team
At the heart of IBAC Plumbing is a powerhouse team of six highly skilled office professionals who keep everything running like clockwork. With a wealth of experience across project coordination, scheduling, client communication, leadership, compliance, and admin, our team forms the backbone of the business ensuring our field crew of plumbers, labourers, and apprentices are supported every step of the way.
This strong internal structure is exactly why we’re able to confidently take on a diverse mix of work, from long standing government contracts and large scale corporate projects, to quick response maintenance for our valued residential clients. With our office team steering operations, we’re known for our efficiency, reliability, and the kind of proactive service that keeps clients coming back.
It’s more than just admin, it’s leadership, accountability, and genuine care behind the scenes that sets us apart.
Ben Hay
Director
As Founder and Managing Director of IBAC, Ben provides the leadership, industry expertise, and vision that drive the business forward. With extensive experience across plumbing, civil works, project delivery, and contract management, he has built IBAC into a trusted provider of trade services throughout the Kimberley and beyond.
Ben remains actively involved in major tenders, project planning, and operational oversight, ensuring every project is delivered safely, efficiently, and to the highest standard. His practical approach, strong industry relationships, and commitment to quality have helped establish lasting partnerships across government, commercial, and residential sectors.
Known for his integrity, reliability, and solutions-focused mindset, Ben leads the team with a strong focus on customer service, continuous improvement, and creating opportunities for both staff and the communities IBAC serves.
Trusted by Government, Backed by Compliance
Proven Performance Across Regional, State, and Federal Contracts
IBAC Plumbing & Trade Services has built a strong reputation through years of consistent, high-quality work for government departments and agencies across the East Kimberley.
From public housing and schools to large infrastructure and emergency maintenance contracts, we’ve partnered with local, state, and federal bodies on projects that demand strict compliance, robust safety protocols, and timely delivery.
Our team understands the complexities of government procurement, reporting, and legislative requirements - ensuring all works meet or exceed regulatory standards.
This experience enables us to confidently manage multi-trade projects with the transparency, professionalism, and accountability that government contracts require.
Extensive Government Experience: Proven track record delivering maintenance, capital works, and urgent repairs for local, state, and federal agencies.
Compliance Ready: Fully certified team operating under rigorous OHS protocols, SWMS, and digital safety documentation systems.
Remote Capability: Equipped to service schools and government assets in isolated and regional areas across the East Kimberley.
School-Friendly Approach: Experienced working in operational education settings with minimal disruption, strict safeguarding, and professional conduct.
Procurement Ready: Familiar with government procurement processes including tendering, RFQs, and contract management.
Digital Job Tracking: Transparent project updates, time tracking, and compliance reporting via digital platforms.
Trusted by Key Clients: Long-term provider for the Shire of Wyndham East Kimberley, Department of Communities, local schools, and regional health services.
Reliable Trade & Plumbing Services, All in One Place
Covering jobs big and small
Plumbing Services
We deliver a full range of licensed services across the East Kimberley. From plumbing and general trade work to emergency call-outs, our team is trusted by homeowners, businesses, and property managers alike.
Trade Services
We provide a wide range of trade services including fencing, landscaping, cabinetry installation, and building maintenance. From one-off repairs to long-term property upkeep, we support homes, schools, properties, and public facilities across the region.
We deliver a full range of licensed services across the East Kimberley. From plumbing and general trade work to emergency call-outs, our team is trusted by homeowners, businesses, and property managers alike.